Shipping Policy
PROCESSING TIME:
The time needed to prepare an order for shipping varies. In most cases, I am capable of shipping out orders within 2-3 business days.
SHIPPING TIMES:
North America: 5-7 business days after 48-72 hour processing time.
I will always do my best to meet these shipping estimates, but with no guarantee. Actual delivery time depends on the postal service. Once the package is scanned by the post office I have no control over how long the package will take to arrive. I am not liable or responsible for any delays, re-routes, or failed deliveries of your package.
I want to make sure you receive the order that you paid for so please contact me at janeliacandleco@gmail.com if you ever have any concerns with the status of your order.
CUSTOMS AND IMPORT TAXES:
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.